Your personal information matters to us. This policy clearly explains everything about how your data is collected and kept secure when you create an account or use our services at 2299det.
We use world-class security technology to keep every piece of your data safe.
This Privacy Policy ("Policy") applies to the 2299det platform and all users of its services. By using 2299det, you agree to the data collection and usage practices described in this Policy.
2299det (referred to herein as "we", "the platform", or "2299det") is a trusted online gaming and betting platform for users in Bangladesh. Protecting your privacy is not just a legal obligation for us — it is a core principle of how we operate.
This Privacy Policy details what data 2299det collects, why it collects it, how it is stored, and what measures are in place to protect your information. This Policy applies equally to our website (2299det.net), mobile application, and all associated services.
2299det manages its data protection practices in accordance with international privacy standards, particularly the core principles of the GDPR (General Data Protection Regulation). We believe you have full ownership of your personal data, and ensuring those rights are upheld is our responsibility.
This Policy has been written in English so that all 2299det users in Bangladesh can understand it clearly. If anything is unclear, please reach out to our support team.
2299det only collects information that is necessary for service delivery, security assurance, and fulfilling legal obligations. We never collect unnecessary or excessive data.
| Type of Data | What We Collect | Reason |
|---|---|---|
| Identity Information | Name, date of birth, NID number | KYC Verification & Age Confirmation |
| Contact Information | Mobile number, email address | Account Communication & Security |
| Financial Information | BKash/Nagad/Rocket number | Payment Processing |
| Device Information | IP address, device model, OS | Security & Fraud Prevention |
| Usage Information | Gaming history, login times | Service Improvement & Responsible Gaming |
| Cookies Data | Session cookies, preference settings | Improving User Experience |
2299det never stores your full bank account number, card number, or PIN. Payment information is processed directly through the payment gateway.
2299det uses collected data solely for specific, transparent purposes. The reason for using each piece of information is detailed below.
2299det never shares your data with third parties for marketing purposes. Your consent is obtained before any promotional messages are sent, and you can unsubscribe at any time.
2299det employs industry-leading security technologies to protect your data. Our security framework is built across multiple layers, so that even if one layer is compromised, your information remains protected.
While we maintain the highest security standards, we strongly encourage you to use a strong password and never share your login credentials with anyone.
2299det uses cookies on its website and app to enhance the user experience. Cookies are small text files stored on your device that help remember your preferences and session information.
You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may prevent certain features of 2299det from functioning properly.
2299det does not use any third-party advertising cookies or cross-site tracking. Our cookies are used solely for the functionality of our own platform.
2299det does not retain any data beyond what is necessary. A specific retention period is defined for each type of information.
| Type of Data | Retention Period |
|---|---|
| Account Information | Duration of active account + 5 years |
| Financial Transaction Records | 7 years (legal obligation) |
| KYC Documents | 5 years (as per AML regulations) |
| Customer Service Records | 3 years |
| Session logs and login history | 1 year |
| Cookies Data | Up to 12 months |
Once the retention period has passed, data is automatically deleted or anonymized using secure methods. If any data must be kept longer for legal reasons, you will be notified.
You have a number of important rights over your personal data at 2299det. We respect these rights and are committed to responding promptly to your requests.
You have the right to know what data we hold about you and to receive a copy of it.
If your data is inaccurate or incomplete, you may request a correction.
In certain circumstances, you may request the deletion of your data, subject to legal obligations.
You may request that the processing of your data be temporarily restricted for specific reasons.
The right to receive your data in a structured, common format and to transfer it to another service.
You may withdraw your consent to promotional communications or non-essential data processing at any time.
To exercise any of these rights, email [email protected] or reach out via live chat. All requests will be responded to within 30 days.
2299det strictly does not knowingly collect data from anyone under the age of 18. Our platform is for adults only, and age verification is carried out at the time of registration.
Should any minor's information enter our system for any reason, it will be permanently deleted and the associated account will be closed as soon as we become aware of it.
Notice to parents: If your child has accidentally created an account on 2299det, please contact [email protected] immediately. We will take action without delay.
2299det primarily serves users in Bangladesh. However, in some cases, our servers or technology partners' infrastructure may be located in other countries.
In such cases, we ensure that all data transfers comply with GDPR and international data protection standards. Data Processing Agreements (DPA) are in place with all international partners.
Wherever your data is processed, the same level of protection and privacy is guaranteed — this is a non-negotiable principle at 2299det.
2299det may update this Privacy Policy from time to time. Changes may occur due to legal updates, the introduction of new services, or security improvements.
For significant changes, registered members will be notified via email or the platform's in-app notifications. The "Last Updated" date at the top of this page will reflect whether the policy has changed.
Continued use of 2299det after any changes will be considered your acceptance of the updated policy. We recommend reviewing this page regularly.
If you have any questions, concerns, or complaints about this Privacy Policy, please contact our data protection team. We always take your privacy concerns seriously.
After a privacy complaint is filed, 2299det will provide an initial response within 72 hours and a resolution within 30 days.
Your Most Common Questions About the 2299det Privacy Policy
Every piece of your data at 2299det is protected with the highest level of security. Enjoy gaming with confidence — your privacy is our top priority.